We have the utmost respect for intellectual property rights, which include copyrights, trademarks, patents, designs, and trade secrets. The protection of these rights is of great importance to us, and we make every effort to guarantee that all products and images on our website are legal. However, with the vast number of items we offer, unintentional errors may happen from time to time.
If you are the owner of intellectual property or an authorized agent and you suspect that a product on our site infringes on your rights, please reach out to us promptly. We are dedicated to promptly addressing your concerns and protecting your legitimate rights.
To file a copyright or trademark complaint, please send the following information to [email protected]:
1. Evidence of your identity, confirming that you are the legitimate owner or an authorized agent of the product or image in question.
2. A detailed description of the work or material, including the exact location on our website (the product URL).
3. Adequate contact details for us to communicate with you, such as your postal address, telephone number, or email.
4. A statement expressing your good faith belief that the use in question is not authorized by the copyright or other intellectual property owner, their agent, or by law.
5. Details of the intellectual property you believe has been infringed on our website (for example, “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered 1/1/04”). For trademark infringements, please include the trademark registration number or a link to the original publication, the URL of the infringing work/image, and any further evidence confirming your ownership or right to use the trademark.
6. A statement confirming the accuracy of the information provided and, under penalty of perjury, confirming that you are the rightful owner of the intellectual property or an authorized agent acting on their behalf.
Please use the email address [email protected] exclusively for copyright-related complaints. For other concerns, please contact our customer support team. We are committed to swiftly resolving any alleged intellectual property disputes and to protecting the rights of owners.
We genuinely encourage sincere and fair complaints and handle each with the highest level of seriousness. However, be aware that submitting a false infringement notice can result in legal repercussions, including potential damages and attorney’s fees. If you are unsure about the material, we strongly recommend consulting with a legal professional before submitting a notice. We greatly value your ongoing dedication to protecting intellectual property rights and look forward to working with you to ensure legal protection.